Clustered Hospitality provides hotel/motel feature functionality across a cluster of 3300 ICPs. The cluster comprises a single Hospitality Gateway ICP and one or more Hospitality ICPs.
The Hospitality Gateway ICP hosts the Property Management System (PMS) and the Guest Services Application (GSA) on the 5550 IP Console. The Hospitality ICP hosts guest rooms and their extensions, which the gateway can host as well.
Use RDN Synchronization to manage the cluster element telephone directories. In addition to providing telephone directory management across the cluster, it can be used in conjunction with Enterprise Manager to provide SMDR logs collection, NMAC , and Time and Tel-Dir Synchronization support for the cluster.
SDS is used to distribute PMS and GSA operations received by the Hospitality Gateway to the Hospitality ICPs.
The following diagram depicts a typical clustered hospitality environment:
Features of Clustered Hospitality include
Hotel Logs and Reports (via network printer)
support for linked suite membership (without Shared Telephone Service) by suites on any node in the cluster. (Support for STS is available provided all members reside on the same ICP as the linked suite.)
ability to configure room extensions and suites from any ICP in the cluster
support for resilient hotel room extensions (see Note below)
support for PMS GRS on a cluster-wide basis.
Note: Resiliency support in a hospitality application is limited to devices only; guest services (wake-up calls, room status information, suite services etc.) are not resilient.
