The Multiline IP Sets form is used to assign a device type, prime directory number, and interconnect number to all Mitel IP telephones. It is also used to create ACD and Hot Desk users.
The Media Access Control (MAC) address registers the IP devices with the system. Without the MAC, the device is not recognized by the system and therefore will not boot up.
Use this form when performing the following tasks:
When a Hot Desk User or External Hot Desk Useris logged in, you cannot:
change or delete the user's DN
change the device type field associated with the Hot Desk device
enable ACD
enable the External Hot Desk User license if the user is logged in
delete the External Hot Desk User dialing prefix or external number
The Mitel Communications Director (MXe Server) does not support the 5140 IP Phone, 5240 IP Phone, or the 5230 IP Phone.
When deleting IP sets, you must also delete the corresponding directory entries and voice mailboxes.
Deleting a line in this form causes the set to re-do its PIN registration.
Parameter |
Description |
Default Value |
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Device ID |
System-generated, protected field. Identifies the IP telephone. Note: The form will only display the number of IP devices that have been purchased (up to a maximum of 700 IP devices). You can only program the purchased number of IP telephones. |
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Hot Desk User |
Select "Yes" if the internal directory number is associated with a Hot Desk user. Otherwise, select "No". |
No |
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Device Type |
Select the attached device type. This field does not apply if the "Hot Desk User" field is set to "Yes".
Program Nortel phones that are connected to a 3300 CITELlink Gateway with the device type identified below:
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5005 IP
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Auxiliary Module |
Select "PKM12," "PKM48," or "Dual PKM". Unassigned channels must be left "None". Only a 5020 IP Phone, 5220 IP Phone, 5220 IP Phone (Dual Mode), 5224 IP Phone, 5324 IP Phone, or 5235 IP Phone may have a PKM programmed. This field does not apply if the "Hot Desk User" field is set to "Yes". Select "LIM" if the 5220 Dual Mode, 5224, or 5235, 5324, 5330, 5340, 5360 IP Phone has a Line Interface Module. |
None |
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Number |
Enter a unique internal directory number up to seven digits in length assigned to the device.
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Blank |
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Local-only DN |
Allows you to specify the directory number as a local-only directory number in a cluster. This field only appears in the form if your system has been migrated to support Remote Directory Number Synchronization. |
Not Selected |
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User PIN |
Enter a password for the hot desk user, SIP Phone user, or the Phone Lock feature. This field is available if the Hot Desk User or Generic SIP User field is set to "Yes". The PIN can only include digits from 0 to 9 and can be from 0 to 8 digits in length. |
Blank |
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Confirm User PIN |
Re-enter the password to confirm. |
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ACD Enabled |
Select "Yes" if the telephone is to be an ACD set. This field cannot be changed from "Yes" to "No" if the telephone is part of an ACD hunt group. This field cannot be changed to "Yes" while a Hot Desk user is logged into the device. This field does not apply if the "Hot Desk User" field is set to "Yes". If an ACD set has Hot Desk Login Accept enabled in the Class of Service Options form, Hot Desk Login will fail.
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No |
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Line Type |
System-generated, protected field. Contains a default value of "not assigned". Once the line is programmed, the field shows "single line". Once a group is created, the field shows either "key system" or "multicall" as appropriate. |
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Interconnect Number |
Enter a number, between 1 and 64, that references an entry in Interconnect Restriction. |
Blank |
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External Hot Desk User License |
Select "Yes" if the internal directory number is associated with an External Hot Desk user. Otherwise, select "No". |
No |
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Hot Desk User External Dialing Prefix |
Enter "9" or other prefix digit(s) required to dial out to the External Hot Desk device. |
Blank |
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Hot Desk User External Number |
Enter the telephone number of the External Hot Desk Agent device.
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Blank |
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Language |
System-generated, protected field. Indicates the telephone operating language. |
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Max Call History Records |
Use this field to set the maximum number of call history records that can be stored for a set. |
The default value for this field is set in the System Options form. |
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MAC Address |
Uniquely identifies each IP device. This field does not apply if the "Hot Desk User" field is set to "Yes".
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Blank |
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Tenant Number |
Enter the number of the set's tenant. |
1 (landlord) |
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Lock Default Configuration |
Select "Yes" to lock the softkeys to the default idle softkeys. This also locks the Graphical User Interface (GUI) template to three tabs high by eight tabs wide.
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No |
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HTML Infrastructure License |
Select "Yes" to run licensed HTML applications on the specified device. HTML Infrastructure support is a licensed option enabled in the License and Option Selection form.
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No |
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HTML GUI Application |
Select a customer-installed application to replace the device's standard user interface.
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Blank |
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New Page Application 1,2,3 |
Select the application(s) to display in the programmable key area of the telephony application pages. Up to three new page applications are allowed per phone. |
Blank |
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Notification Application 1,2,3 |
Select the notification service(s) you want the device to receive. Up to three Notification Applications are allowed per phone. |
Blank |
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Branding Application |
Select the branding application to display on the device. Branding is supported on the 5320, 5330, 5340, and 5360 IP Phones only. |
Blank |
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Screen Saver Application |
Select the screen saver to display on the device. Screen Savers are supported on the 5320, 5330, 5340, and 5360 IP Phones only. |
Blank |