The Speech Server system is composed of the Speech Server Attendant and the optional Unified Messaging.
To program Speech Server or Message Server ports on the 3300 ICP:
Multiline IP Sets form
Program each Speech Server or Message Server port as a 5020 IP Phone.
Class of Service Options form
Create a Class of Service with the following settings:
|
Unified Messaging |
Attendant only |
HCI/CTI/TAPI Call Controlled Allowed |
Yes |
Yes |
HCI/CTI/TAPI Monitor Allowed |
Yes |
Yes |
Speak@Ease Preferred |
No |
No |
COV/ONS/E&M Voice Mail |
Yes |
No |
Station Attributes form
Assign this Class of Service to all Speech Server or Message Server ports.
Assign the desired Class of Restriction to all Speech Server or Message Server ports.
System Options form
Ensure that the Set Registration Access Code is programmed.
Hunt Groups form
Create a hunt group for the Speech Server or Message Server ports (see table below for type).
Program each Speech Server or Message Server port as a member of this hunt group.
|
Hunt Group Type |
Messaging Server |
Voice Mail |
Speech Server Attendant |
Voice |
To enable a Speech Server or Message Server system to use Message Waiting Indication (MWI) on the 3300 ICP:
Hunt Groups form
Create a new hunt group for Speech Server or Message Server messaging, and set the type to "HCI Reroute".
Assign one of the Speech Server or Message Server ports as a member to this hunt group (this ensures that this hunt group's COS has COV/ONS/E&M Voice Mail enabled).
Note: If you do not program a member, the hunt group will use COS 1.
Call Rerouting Always Alternatives form
Select an unused Always Alternative Number.
Set all Originating fields to "Reroute".
Enter the voice mail hunt group number in the Directory Number field.
Call Rerouting form
Select the new messaging hunt group number (programmed in step 1).
Set the following fields to the Call Rerouting Always Number selected in step 2:
Call Rerouting - Day
Call Rerouting - Night1
Call Rerouting - Night 2